Electronic Invoice Distribution

Could you make it any easier for your customers to do business with you?

We offer a complete electronic invoicing service that allows you to invoice on demand in the format of your customer's choice.

Send us single or multiple electronic files containing all of your invoices as they occur and we will ensure that your customers get them in their chosen format - FAST!

Customers that are less technical can also benefit by receiving their invoices via e-mail. We manage it end to end and will let you know of any exceptions.

Management Process

M2North's end-to-end management process of the electronic distribution:

Debtors that receive their invoices directly into their ERP systems or via an EDI format require very little management as the underlying technology ensures end-to-end delivery with alerts on failures.

The process for debtors that opt to receive their invoices in PDF format as e-mail attachments will be as follows:

You send us all of your invoices from your company's accounting system. We will translate the invoices into the format of your customer's choice.
Our tracking system will be alerted to any invoices that were not successfully delivered. Our Support Staff will contact your debtor to resolve the unsuccessful delivery, and the invoices will be resent.
An exception report will be compiled and sent to your company 1 day after the invoices were sent, highlighting any unresolved errors.
We will send the invoices as PDF attachments in an e-mail containing an easy to use interface (with built-in reply button), which will require the debtor to physically acknowledge/confirm receipt of the invoices.
Acknowledgements/confirmations not received by from your debtors after 2 days will be followed up by a Status Report which we send via e-mail to your debtor. The status report will reflect all of your invoices submitted to the debtor but not yet acknowledged/confirmed. The e-mail containing the status report will contain the same acknowledgement function as the original e-mail, and will allow the debtor to confirm all of the outstanding invoices.
Should the debtor ignore the request to acknowledge/confirm the receipt of the status report within a period of 2 days, we will contact the debtor telephonically to confirm the receipt of the status report and invoices.
The debtor will have one additional day to acknowledge the receipt of the status report.
Debtors that have to be contacted more than twice in one month or for two consecutive months will be referred back to your company.
Non-confirmations of the status report will be recorded in an exception report and provided to you via e-mail at the end of each invoice process.

Testimonial

Some time ago, our users presented us with a problem regarding the mailing of invoices etc to customers. Documents were being delayed and lost in the mail. Emailed documents were often being "bounced" because of full mailboxes, mail servers being down etc. They also wanted, as a bonus, to have an acknowledgment of receipt for each document. We threw the problem at M2North and the solution they proposed actually exceeded our requirements and expectations. We have rolled out this application to some of our busiest accounts, so far, and we plan to include as many of our customers as possible.

In addition to actively rolling out the existing applications to as many partners as possible, we also have one or two additional applications in mind. We can only commend M2North for their solid technology and innovative business model.

- Evan Vice (Macsteel)