Electronic Surveys

Not sure what your customers and suppliers think about your business? Well just ask!

M2North's Electronic Survey platform allows you to gather feedback from your customers and suppliers.

We will send your question or questions to a predetermined base and follow up on them on your behalf.

The recipient will be required to respond via a clickable link to an extremely user-friendly interface, through which they will be able to complete the survey.

The results are compiled into a management report for you outlining the responses as well as providing statistics on the uptake of the survey by the recipients.

Benefits

Why use Electronic Surveys?

  • To find out what you customers and suppliers think about your business
  • To collect pertinent information from them
  • To communicate more frequently with them
  • To evolve your business to suite your customer and supplier needs

Why M2North's Electronic Survey Platform?

  • Designed to illicit human response
  • Results are collated and presented electronically in a management report
  • Statistics are provided on the uptake of the survey
  • Statistics are provided on the accuracy of your contact data
  • Our Customer Services team will telephonically follow up to maximize participation.

I'd like to find out more.
Please contact me:

Name
Company Name
Tel
E-mail
Message

Compatibility

Delivery methods:

  • FTP
  • SFTP
  • SOAP
  • HTTP
  • X.400
  • GXS
  • SMS
  • IPSec
  • Fax In & Out

E-mail systems:

  • Microsoft Outlook
  • Microsoft Outlook Express
  • Lotus Notes
  • Online mail systems (Gmail, Hotmail, Yahoo etc.)
  • All systems that support MAPI and SMTP

ERP systems:

  • SAP
  • Accpac
  • Syspro
  • People Soft
  • JD Edwards
  • Oracle e-Business Suite
  • BAAN
  • Avantis

File formats:

  • SAP iDocs
  • CSV (flat files)
  • XML
  • ODETTE
  • EDIFACT
  • SAANA EDI
  • ANSI X12