Do you trust AI? 95%+ AI Processing Accuracy

Sep 10, 2026

Brett Misselhorn

General Manager

Newsletter

The Trust Update for August 2026: an NPS of 9.0 from 268 independent client reviews, 1,222,731 documents exchanged across the network, 39,300 pages processed by our AI at 95%+ extraction accuracy, ISO 27001 certification and a CyberVadis Silver medal.

August 2026

  • Connect businesses.
  • Remove friction.
  • Power growth.

August 2026 scorecard

Net Promoter Score

9.0 / 10

268 clients rated

Documents exchanged

1,222,731

Across the network, R21.6bn total value

Pages processed by AI

39,300

95%+ accuracy, 87%+ straight through

The 1,222,731 figure is everything that moved across the network in August, part of the more than 2 million trade documents exchanged every month. Of those, our AI platform processed 39,300 pages.

See the network figures

Accounts payable — real automation

If your team still has to inspect, re-key or verify OCR output, your process isn't automated.

Our processing delivers clean, pre-verified data directly to your ledger. Your finance team stops babysitting daily paperwork and starts managing by exception.

The old OCR standard

  • Output still has to be inspected and re-keyed
  • Breaks when a supplier changes their layout

The new M2North era

  • 95%+ AI processing accuracy
  • 39,300 pages processed in August, representing over 29,000 invoices
  • Business impact
  • OCR solutions
  • M2North's Missing Link
  • Data accuracy
  • Fails on layout changes
  • 95%+, with zero layout setup
  • Manual proofreading
  • Every document reviewed
  • Zero routine checks — exceptions only
  • ERP readiness
  • Dumps raw, unverified entries
  • Auto-cleans and matches VAT, dates and POs

Our automation guarantee

For subscribers to Missing Link Accounts Payable and Missing Link Accounts Receivable, we guarantee that at least 70% of received transactions are successfully processed each calendar month. If we fall short, that month's subscription fee for the service is credited in full. We put a number on our automation because we are confident in it, and because you should not pay for software that is not doing the work.

Read the full guarantee terms

Keeping your information safe

Trust begins with protecting what matters most — your information. We are proud to share our latest independent compliance accreditations and security assessments.

ISO 27001 certified

Achieved international certification for Information Security Management Systems this year, so data security risks are independently audited and continuously managed.

CyberVadis Silver medal

Completed an independent assessment scoring 809/1000 — placing M2North above international benchmarks across every security area evaluated.

Read more about the assessment

What our clients are saying

Exceptional support during our migration. The team went the extra mile and responded promptly throughout.

Communication is excellent. For our systems to run well, communication is everything — and M2North delivers brilliantly.

The integration is seamless. The team is always willing to support new ideas. The time we save through automation is tremendous.

Fast. Efficient. Responsive. Orders and payments move through our business much more quickly.

Trust is built quietly.

Trust isn't created by presentations or marketing campaigns — it's built quietly through every promise kept, every problem solved, and every transaction completed accurately. Technology enables what we do. Trust is why our clients stay.

Ivan · Managing Director

Looking ahead (September focus)

Mining — keeping mines moving through seamless information flow.

Trust is not something we ask for. It is something we earn.

Thank you for being part of our journey.

We Ask You to Trust the Network. So We Had Our Security Audited.

Aug 31, 2026

Ivan Jenkins

Co-Founder

Security

M2North scored 809/1000 in an independent CyberVadis cybersecurity assessment — above the benchmark in every area assessed — earning a Silver medal for 2026.

Case Study: 55% to 75% AP Automation at a National Building-Materials Retailer

Aug 7, 2026

Ivan Jenkins

Co-Founder

Case Study

A national building-materials retailer lifted accounts payable automation from a 55% baseline to 75%, and now processes 33,000 transactions a month through AI.

How Will AI Transform Your Supply Chain in the Years Ahead?

Aug 23, 2025

Carlos Faria

Strategist

Supply Chain

Supply chains are evolving at an unprecedented pace and digitisation is no longer a competitive advantage, it is a necessity.

Book a demo

See how M2North turns these ideas into practical workflows.